Privacy Policy

This policy explains what information Mouf collects, how we use it, and the choices you have.

Information we collect

• Account details you give us: name, email, phone number, city and state, and business details for business accounts.
• Referral details a Power Partner gives us about someone they refer: name, email, phone number and an optional note.
• Records of activity on Mouf, such as referrals, decisions, messages we send and payments.
• Basic technical data such as IP address and browser type, used for security.

How we use it

• To run Mouf: confirm referrals, deliver leads, process payments and payouts, and support users.
• To send the emails and text messages the service depends on, such as confirmations and account notices.
• To keep Mouf safe, including detecting duplicate or fraudulent referrals.

When we share it

• A referred person's contact details are shared with the business only after that person confirms they want to be contacted.
• With service providers who help us operate, such as hosting, email and text message delivery, and payment processing. They may only use the information to provide their service to us.
• When required by law or to protect the rights and safety of our users.

We do not sell personal information.

Security and retention

• Referral contact details and message contents are encrypted in our database.
• If a referred person declines or never confirms, we delete their contact details after 30 days. We keep a one-way code derived from them so the same person is not referred again against their wishes.
• We keep account and payment records for as long as the law requires.

Your choices

• You can update your profile at any time in your account settings.
• If you were referred, every message includes a way to decline and to ask never to be contacted again.
• You can ask us to access or delete your information by emailing us.

Contact

Privacy questions and requests: admin@mouf.app